I take things like this so seriously because I’m in the customer service side of Crane appliance. am face and name knows remembers. If we inconvenience customer one it falls on. Its Crane’s reputation my reputation. don’t get paid by hour. simply punch for 40 hours mine. rely on being best option. sell myself appliance to everyone. have worked here whole adult life spent since nov 2012 trying put orleans map depend it. It was a rough road are getting there. We need make sure who they want work with choose us.