Business Accumen Functional Technical Skills Learning Decision Quality Intellectual Horsepower on the Fly Problem Solving Dealing with Ambiguity Creativity Innovation Management Perspective Strategic Agility Timely Making Priority Setting Organising Planning Time Delegation Developing Direct Reports and Others Directing others Informing Managing Measuring Work Process through Systems Total Command Conflict Confronting Managerial Courage Standing Alone Hiring Staffing Sizing Up People Action Orientated Perseverance Drive for Results Organisational Political Savvy Presentation Written Communications Career Ambition Comfort Around Higher Approachabilty Interpersonal Caring About Compassion Boss Relationships Customer Focus Diversity Fairness to Peer Understanding Motivating Negotiating Building Effective Teams Vision Purpose Ethics Values Integirty Trust Composure Humour Listening Patience Personal Disclosure Paradox Self-Development Self-Knowledge Work/Life Balance