I would like to thank the following people without whom not have been able complete this research and made it through my masters degree! The XYZ team at Johnson University especially supervisor Dr Paul C. whose insight knowledge into subject matter steered me research. And special thanks Linda T. support as part of her PhD allowed studies go extra mile (sorry for all work Linda!). residents Dundee who took time return surveys your homes follow up surveys no content thesis. My colleagues Old Building Trust Foundation supported had put with stresses moans past three years study! biggest family you shown culmination distance learning. For kids sorry being even grumpier than normal whilst wrote thesis! wife Jenny support which stopped these a long ago. You amazing will now clear papers off kitchen table promised!