Be empathetic. Don’t be defensive. Admit when you’re wrong. courteous. punctual. honest. Support your colleagues. Remain calm. Acknowledge good work. Communicate effectively. Inspire. Exude confidence. Use humor. Work hard. Listen. Get away. Take a stand. friendly. approachable. Believe in the mission. Have humility. eye contact. sincere. kind. firm. loyal. fair. Trust. Care. Regularly send handwritten notes of appreciation and gratitude. time wisely. Keep confidences. rush to judgment. view yourself as indispensable. Sleep well. Treat everyone with respect. Show patience. Surround capable caring people. know all colleagues their families. show favoritism. positive attitude.