Used words
Good
to
seee
EKM
being
followed
and
asking
the
support
group
where
advised.
Some
of
resolutions
are
not
exactly
obvius
when
actioning
error
codes.
Reqs
some
assumed
knowledge.
Jasmin
now
has
a
ittle
this
for
40077
code.
:)
Another
out
box
one
school
leavers
who
learning
pretty
god
stuff
about
what
ATO
rceives
from
Tax
Payer.
Again
Ella.
This
is
another
theose
with
part
answer
in
procedure
but
other
outwith
an
addition
Ella's
Showed
them
how
read
clients
record
more
efficiently
Delivered
via
answer.
Needs
assistance
reading
account
balance
confirm
if
all
action
been
completed.
Locate
activities
Read
operative
had
correct
page
open
just
checking
knew
answer
was
confirming
Best
try
both
certificate
number
registration
first
Use
then
ask
help
needed
Surprised
they
never
looked
COEAS
before
Know
push
back
caller
as
self
assessing
did
have
open.
Clarification
on
Confirming
operative
knows
covered
ekm
lockdown
rlease
often
checks
deceased
me
lacks
confidence
lift
lockdown.
opeartive
already
it
correct
found
checking.
Procedure
James
very
capable
he
shows
great
skills
assisting
upskilling
or
demonstrating
processes
others.
Thanks
run
through
updated
Remission
process.
Unique
question
-
messaged
outcome
my
findings
case
similar
query
future.
Operative
wanted
their
thoughts
which
were
No
Dacid
pro-active
calling
IT
issue.
Thank
you
David.
Esc
APS5
possible
resolution.
Fairly
unique
come
across
I
p2p
incorreclty
escalated
this.
Confirmed
thought
work
type
can
be
fiddly
see
options
re-classification
sent
snip
advised
apply
access
database
First
time
having
do
so
understandable
little
confusing.
Stepped
does
Probably
that
comes
up
too
often.
quick
instead
trusting
guide
outcome.
Not
get
everyday.
Tristan
handled
well.
Out
norm
taxpayer
money
owing
them.
gave
links
ato
web
pages
Delievered
during
Answer.
actioned
reactivation
request
before.
While
difficult
task
completed
previously
Advised
trust
decision
go
second
opinion
research
notes
find
required
his
attention.
Saskia
expected
know
these
answers
provided
QC
codes
future
ref
assistance.
Better
clarification
queries.
heard
complete
behalf
good
after
call
without
any
further
compitent
got
section
seek
FE
advice
explained
everything
why
happy
conact
LPR
discuss
we
same
were.
Ran
conversation
should
TA
prepared.
common
understanding
once
given.
trying
assist
client
best
she
could
unfortunately
our
allow
legal
docs
amended.
Explanation
barred
FIAs
Outside
HELP
credit
insolvent
Well
by
Shreya
fronts.
unsure
penalties
can't
say
won't
still
lodge.
'norm'
PAYGW
Gov't
payment
The
needs
knowledge
TP
rambling
at
wished
change
details
multiple
entities.
confirmation
Further
investigation
insolvency
team
Explained
role
here
enforce
tax
legislation
tell
taxpayers
claim
income
returns.
If
reached
own.
there
real
Something
maybe
system
fix
required.
We
wait
Victoria
didn't
need
much
achieved
client.
Was
confirmed
procedure.
Follow
procedure
no
Create your own